A: We accept cash, checks, money orders, and the following credit/bank debit cards: Visa / Mastercard / Discover / Diners Club International. Please include the unit # on your check or money order. Payments can be mailed in, dropped off in person, called in, or automatically done via Auto-Pay (see below).
A: No, but we do e-mail reminders before your rent is due. We just need a valid e-mail address. There are no extra fees for this service. We do not send any junk e-mail nor do we share your e-mail address with third parties, unless required by law to do so.
A: For your convenience, your monthly rental payment is processed via a credit or bank debit card. We accept Visa, Mastercard, Discover, and Diners Club International. You also have the option to receive a receipt each month via e-mail. This is a popular choice as we do not mail out invoices. There are no extra fees for this service. Please contact us for the authorization form.
A: Each tenant has a different personal access code for gate access. The customer must supply his/her own lock. This way, the unit renter is in full control of who has access to the storage unit.
A: We do not require insurance on the items that you place in self-storage, but we strongly recommend it. You may be covered under a policy that you already have, so check with your insurance agent to be sure. We do not provide insurance coverage or for-purchase here.
Q:What if I'm in the process of moving? Which address should I use?
A: It is the customers responsibility to update us with any mailing/e-mail address or phone number changes. Therefore, please alert us via phone, e-mail, or in-person once you have moved to your new address.
A: Not a problem. You can transfer to a larger (or smaller) size at any time if you find that your needs change. Just give us a call or stop in to make arrangements. If you'd prefer not to transfer your current items, you're also welcome to rent an additional unit.
Q:What do I need to do in order to properly vacate my storage unit?
A: 1. Give 10 days notice before the unit is vacant. This can be done via phone call, e-mail, mail, or stopping in the office.
2. Unit must be swept clean, empty, and look rentable for the next tenant. We have brooms and dustpans available to use free of charge. If you used our pallets, please leave them inside the unit leaned against the wall.
3. Remove your lock and take with you.
4. Paid in full including any damage charges.
5. Must be out on or before the last day of month as outgoing month is not prorated.
For any questions not answered here, please contact us.
